Tag Archives: organization
A book for resolve: Change or Die
Change or Die by Alan Deutschman was referred to me by a physician who is using its ideas to help her patients make life changes (thanks, Deb). It was an ideal read to usher in a new year, a new decade and a new phase in my career. Many of the change ideas were familiar to [...]
Posted in Book reviews, Leadership, Life, Organizational communication, Organizational culture Also tagged Book reviews, books, career, change, communication, conversation, culture, emotion, health care, leadership, openness, Organizational communication, public opinion, rhetoric, storytelling, storytelling tips, teams, writing Leave a comment
Health care reformer ahead of his time
Book review: The Story of Dr. Sidney R. Garfield by Tom Debley and Jon Stewart Sid Garfield’s plan for health care reform was so far ahead of its time that the organization he founded — Kaiser Permanente — still drives toward the vision, years after his death. (Disclosure: I am senior director of communications and [...]
Posted in Book reviews, Leadership Also tagged books, health care, leadership, public opinion, research, rhetoric 3 Comments
Put the “public” back in PR
Review: Putting the Public Back in Public Relations by Brian Solis and Deirdre Breakenridge Key idea: Public Relations today means attending to relationships. Good PR starts with listening to the desires, needs and pain points of our customers and potential customers. It also starts with an excellent understanding of what our organization can offer to [...]
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Is storytelling the “sixth discipline?”
Denning, S. (2005). The Leader’s Guide to Storytelling. San Francisco: Jossey-Bass. As a knowledge management leader at the World Bank, Denning gained influence by gathering and using the organization’s success stories. He went on to study the historical and anthropological roots of storytelling and he joined a storyteller group. The result is a scholarly analysis [...]
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Best vision of ideal culture
Senge, P.M. (2006, Rev.). The Fifth Discipline. New York: Currency Doubleday. Senge started a movement with this book, which outlines the first five disciplines (there may be more, he says) that are required to create a “learning organization.” Members of a learning organization understand how they create their reality and how they can influence it. [...]
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Best book on teams
Katzenback, J.R. & Smith, D.K. (1993, Rev.). The Wisdom of Teams. New York: HarperBusines. Team building in organizations too often attends to the interrelationships of individuals and neglects performance. Organizations that create a culture that monitors and values group achievement are more flexible, innovative and efficient, Katzenbach and Smith say. They lay out the fundamentals [...]
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