Tag Archives: leadership

“The Checklist Manifesto” has a hold on me

My organization has a Leadership Forum every quarter for 300 to 400 managers and supervisors. I’ve helped plan and put on more than 30 of them now. For almost every one, there was drama with the slides. This dates back to when slides really were slides — the kind that went up on overheads. Let’s [...]
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Inspiring words on MLK Day

I am inspired by quotes. My all-time favorite, Margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever does. Today, Martin Luther King Jr. Day, the controversy over an out-of-context quote at his D.C. memorial allowed TV annd radio to replay one [...]
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How I trimmed 1,900 messages and never felt hungry!

I reduced my work inbox from 1,904 messages to zero over the weekend. I can’t tell you the peace of mind. Back about 1,800 inbox messages ago, I started to fret. The scrolling screens of red unread messages were my hamster wheel. A thousand inbox messages later, I felt symptoms of drowning each time I [...]
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A book for resolve: Change or Die

Change or Die by Alan Deutschman was referred to me by a physician who is using its ideas to help her patients make life changes (thanks, Deb). It was an ideal read to usher in a new year, a new decade and a new phase in my career. Many of the change ideas were familiar to [...]
Posted in Book reviews, Leadership, Life, Organizational communication, Organizational culture | Also tagged , , , , , , , , , , , , , , , , , | Leave a comment

Poet brings vision statement to life

Tears of pride welled up yesterday as I watched a corporate video. A corporate video! Diane Gage-Lofgren, our national VP of communications and PR, had asked a poet/performance artist  to bring life to our communication team’s new vision statement. A stroke of genius. I will forever have a visual and resonant image to add soul [...]
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Filmmaker’s advice for great business storytelling

Filmmaker Peter Guber (Rainman, Batman, The Color Purple) once used storytelling to win Fidel Castro’s support for filming in Havana Harbor. The official application form had been torpedoed, but El Presidente enthusiastically endorsed the project once he heard Guber tell of the harbor’s historic significance and Castro’s responsibility to the world to share that piece of [...]
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The word for what I feel about Obama: Disappointed

I’m trying to be patient. But WTF: first we line up behind Russia and China in favor landmines, and now we’ll be escalating war? Tweet
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Health care reformer ahead of his time

Book review: The Story of Dr. Sidney R. Garfield by Tom Debley and Jon Stewart Sid Garfield’s plan for health care reform was so far ahead of its time that the organization he founded — Kaiser Permanente — still drives toward the vision, years after his death. (Disclosure: I am senior director of communications and [...]
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Why the flame is eternal

The Chicago Tribune’s John Kass writes that with the death of Teddy Kennedy, perhaps we can now put the Kennedy / Camelot myth to rest. Sorry, Mr. Kass. Myths don’t work that way. Did Jacqueline Kennedy and a fawning press create the myth? Kass makes a pretty good case for that. But no matter how [...]
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Tell ‘em what you did

While preparing this morning for a staff meeting, I delved into Google Analytics to see how many people had visited our new online magazine site. I was disappointed by the numbers. During the meeting, I decided to put the Analytics on the meeting room monitor and walk people through the steps I took to discover these [...]
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