My favorite org comm book

Clampitt, P.G. (2004). Communicating for Managerial Effectiveness. Thousand Oaks, Calif.: Sage.

Clampitt suggests that effective communication is like dance, with partners passing messages back and forth, learning about each other and co-creating meaning. It is an ongoing process, rather than definitive episodes of message transmission and receiving. If a leader understands communication in this way, performance feedback becomes something that is mutually constructed. Culture grows organically and can be influenced by what managers allow and disallow by word or deed. Leaders foster value systems that guide members’ actions.

Clampitt provides engaging case studies and analyzes them in light of scholarly research. He covers fundamental organizational communication situations and problems, including change management, culture, and knowledge management. He sets out his basic framework in the first few chapters. Subsequent chapters may be selected as needed to address topics of particular interest.